FAQ

Can I change a project from public to private and vice versa ?
Yes, you can change the visibility of your projects at any time. According to the number of private projects you have, you may have to modify your plan.
Thu, 7 Mar, 2019 at 8:52 AM
What happens when I upgrade my plan ?
The new plan is active immediately, letting you create private projects with unlimited objects. You're charged right away for the prorate of the ongoin...
Thu, 7 Feb, 2019 at 11:34 AM
What happens when I cancel my subscription?
If you decide to cancel your subscription, the access to your projects in Organisations space will be suspended. You will still be able to see them in the p...
Fri, 23 Aug, 2019 at 10:50 AM
I need to update the company VAT number?
You can't do it yourself. Please, open a new Support ticket.
Fri, 26 Apr, 2019 at 4:30 PM
Can I pay by Wire Transfer?
Yes, we accept payments by wire transfer. However, there is a minimum payment amount of $500,00. Contact us to receive the invoice with wire transfer de...
Fri, 23 Aug, 2019 at 5:23 PM